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Program Description |
|
Title |
Management
Fundamentals |
|
Description |
Participants
will increase their effectiveness by learning new strategies for
managing staff issues and priorities. They will understand the
role of managers in motivating their team, directing, controlling
and planning. They will learn to communicate as a manager and
understand human behaviour within the workplace. |
|
Objectives |
On
completion of the workshop participants will be able to:
- To provide a
good practical foundation to the new manager
- To increase the
skill set needed to ‘manage’
- To understand
the importance of self management
- To gain an
insight into the behavioural styles that appear in the
workplace
- To understand
the wider picture and the essentials of business management
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Key
Content |
- Employee
development planning
- Coaching
employees
- Leading and
motivating
- People skills
and behaviours
- Performance
appraisal
- 360 degree
feedback
- Counselling at
work
- Team building
and managing relationships
- Running
successful meetings
- Managing change
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|
Audience |
- Managers &
supervisors – new to the position
- Managers needing
to refresh their skills
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Attendees |
Maximum of 12
participants recommended.
|
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Delivery Style |
Syndicate group
work, brainstorming, role-plays, case studies, observation and
feedback.
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|
Duration |
2 days
preferably residential.
|
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Prerequisites |
Current manager
or management potential
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Resources |
- Room to
accommodate participants in small clusters of tables
- Overhead
projector, flipchart, whiteboard
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