Coaching
and mentoring is probably the most effective way of helping others
to achieve optimum performance in the workplace. Coaching can take
two forms, one-on-one and one on many. Furthermore, this may be at
many levels of interaction, peer to peer in a particular skill
area, manager/supervisor coaching of subordinates and indeed
subordinate to manager/supervisor in a particular skill area.
Coaching is about skills transfer to less experienced individuals
in order to ensure their productivity and effectiveness increases.
Objectives
This program prepares participants for the mentor role through
the following:
Introduction to
coaching and mentoring
Why do we coach?
The principles of performance and achievement.
Objectives and
processes
Attitudes
towards coaching
Characteristics
of coaching - a model
The coaching
process/ relationship
Key coaching
skills
Barriers to
coaching and how to deal with them
Criteria for
successful coaching
How to coach,
styles of coaching
Establishing a
coaching plan
Monitoring and
evaluation
Audience
All managers and
supervisors who manage people
Attendees
A maximum of 16
participants is recommended
Delivery
Style
Facilitated
participative adult learning sessions, syndicate group work,
role-plays. The program may be distributed in interactive
video format for remote locations.
Duration:
2-3 days subject
to specific customer requirement.
.
Resources
Room to
accommodate the participants at round tables
